Our Commitment:
At Central of Digital Agency, we are committed to ensuring the satisfaction of our clients. If you are not completely satisfied with our services, we offer a refund option with a unique twist – instead of receiving a monetary refund, we provide the opportunity to exchange the amount for a different service that better suits your needs.
Refund Process
Contact Us:
To initiate the refund process, please contact our customer support team at hello@centraldigitalagency.com within 30 days of the service delivery.
Provide Details:
In your email, include your order number, the service you are requesting a refund for, and the reason for your dissatisfaction.
Refund Options:
Our team will review your request and offer a selection of alternative services that match the refund amount.
Select Your Service:
Choose a service from the provided options that better aligns with your requirements.
Service Activation:
Once you make your selection, we will activate the chosen service for you promptly.
Terms and Conditions:
Refunds are only applicable within 30 days of the service delivery date.
The alternative service must be chosen from the list provided by our team.
The exchange option is a one-time offer and cannot be used repeatedly.
If the alternative service costs more than the original service, the customer will be responsible for covering the price difference.
Refunds and service exchanges are subject to the terms outlined in our Terms of Service.
Contact Us:
If you have any questions or concerns regarding our refund and service exchange policy, please don’t hesitate to contact our customer support team at hello@centraldigitalagency.com.